Paul Levy, president and CEO of Beth Israel Deaconess Medical Center in Boston, launched an online blog last year. In this interview, Paul discusses transparency and why, as a hospital CEO, he thinks more communication is better communication. He was interviewed by Molly Rowe, senior editor, for HealthLeaders Media.

Mary Kate Scott, healthcare strategy consultant and author of the recently published Health Care in the Express Lane: Retail Clinics go Mainstream, an update report to her 2006 landmark report on the evolving retail clinic field, discusses the growing number of hospitals that are adding convenience care to their service offerings. Interview by Molly Rowe, Senior Editor for HealthLeaders Media.

In the final installment of a special three-part audio feature, Ed Marx, former CIO at University Hospitals in Cleveland, discusses how he used his Connections program to raise the profile of the IT staff. Through the program, IT staff shadowed clinicians on the job. Interview by Gary Baldwin, Technology Editor for HealthLeaders Media.

In the second of a three-part audio feature, Ed Marx, former CIO at University Hospitals in Cleveland, discusses how he used a blog to improve relations between the IT department and the rest of the hospital. Interview by Gary Baldwin, Technology Editor for HealthLeaders Media.

Marge Zimmermann, marketing & communications coordinator for OSF Saint Anthony Medical Center in Rockford, IL, discusses successful marketing with her Regarding Women & Healthcare publication. Zimmermann was a panelist on the Webcast Marketing to Women: Proven techniques to reach key healthcare decision-makers. Interview by Bob Wertz, Managing Editor for HealthLeaders Media.

First of a three-part audio feature with Ed Marx, former chief information officer at University Hospitals in Cleveland. He discusses how he used a monthly hospital-wide newsletter to improve relations between the IT department and the rest of the hospital. Interview by Gary Baldwin, Technology Editor for HealthLeaders Media.

Thomas Di Salvo, Medical Director for Vanderbilt Heart and Vascular Institute, discusses how Vanderbilt's cardiovascular service line rose to prominence and aligned with physicians. Interview by Rick Johnson, Senior Editor, HealthLeaders Media.

Mark Murray, MD, a national healthcare consultant based in Sacramento, CA, explains how implementing service agreement contracts can help physician practices become more efficient when referring patients to another physician, leading to satisfied patients as well as an increase in revenue. He will be a panelist on the upcoming HealthLeaders Media audioconference, Streamlining the Referral Process: Use service agreements to increase practice revenue.

In Part III of the series, Stewart Watson, MD, medical director of the emergency department at St. Clare's Hospital in Weston, WI, talks about the Return on investment associated with the ER automation.

In Part II of the series, Stewart Watson, MD, medical director of the emergency department at St. Clare's Hospital, Weston, Wisc., discusses the deployment of the EMR.