Michael Dowling, CEO of North Shore-Long Island Jewish Health System, has set a 10-year goal for his organization to be in the top metric in terms of quality, patient safety, patient satisfaction, and care coordination. "You want to be in a situation that when people come to North Shore they get the full complement of services, easily coordinated, with total transparency and communication. Where people leave at the end of the day and say, 'That was a great experience,'" he says. Here, he talks about how the organization is putting patient care at the center of everything they do. [Sponsored by Medseek]

Tom Hughes, President and CEO of the Georgia-based Medical Electronic Attachment, Inc. discusses how the HIPAA HL7 and 275 standards will benefit payers and providers. The standards, designed to facilitate the electronic exchange of patient data, are expected to be finalized in the coming months. [Sponsored by Emdeon]

U.S. Surgeon General Regina Benjamin, MD, speaks about the importance of electronic health record systems to America's public health and whether consumers are ready to access and share electronic health data with their providers through EHRs, patient portals, or health information exchanges. "People have real concerns, and that's where government comes in to protect that information," she says, in an exclusive interview with HealthLeaders Media during the American Health Information Management Association's annual conference in Orlando last week. [Sponsored by McKesson]