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Building a Scalable Strategy for Creating Credible, Defensible Patient Bill Estimates

Hospitals and health systems focused on improving patient satisfaction scores may have overlooked the role of pre-financial counseling. David Dyke, Vice President of Revenue Cycle Solutions at RelayHealth, says patients...

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Building a Scalable Strategy for Creating Credible, Defensible Patient Bill Estimates
August 8, 2013

Hospitals and health systems focused on improving patient satisfaction scores may have overlooked the role of pre-financial counseling. David Dyke, Vice President of Revenue Cycle Solutions at RelayHealth, says patients expect price transparency in their healthcare decisions, and organizations that are ready to meet that challenge are in the best position to improve their A/R days and perception from patients. [Sponsored by RelayHealth]



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Speeding Up Hospital Payment Velocity
August 8, 2013

With the launch of its Pulse Perspective revenue cycle report, RelayHealth offers insight into the hospital industry’s billing processes, which show wide variability in patient service and payer payment resolutions. Jason Williams, vice president of business analytics at Relay Health, says part of the reason is because of the unique combination of both increased competition and coordination among providers due to the demand and drive for more data transparency. [Sponsored by RelayHealth]



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Patient Engagement from a Financial Point of View
January 25, 2013

Providers' focus on patient engagement can be more than just a clinical approach. Senior Vice President and General Manager for Patient Solutions at RelayHealth, Patrice Wolfe, says when organizations focus on connecting with patients financially, it can reduce bad debt and increase payment follow through. [Sponsored by RelayHealth]



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