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Health Governance Report, January 2008

Inside:

Waiting for more than 30 minutes? We'll send you to the movies

Discharge planning: Best practices result in better customer service scores

Bridging the disparity gap

The patient perspective

Happy employees = happy patients

The Joint Commission adds new goal, requirements for 2008

HGR 2007 index


Waiting for more than 30 minutes? We'll send you to the movies

For years, Domino's Pizza had a 30-minute guarantee: Order a pizza for delivery, and if it's not at your doorstep in 30 minutes or less, the pizza's on Domino's-no questions asked.

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