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Health Governance Report, January 2008
Inside:
Waiting for more than 30 minutes? We'll send you to the movies
Discharge planning: Best practices result in better customer service scores
Bridging the disparity gap
The patient perspective
Happy employees = happy patients
The Joint Commission adds new goal, requirements for 2008
HGR 2007 index
Waiting for more than 30 minutes? We'll send you to the movies
For years, Domino's Pizza had a 30-minute guarantee: Order a pizza for delivery, and if it's not at your doorstep in 30 minutes or less, the pizza's on Domino's-no questions asked.
Most Viewed
Most Emailed
- Patient Harm Data to Remain on Medicare's Hospital Compare Site
- Quiet ORs Better for Patient Safety
- Tavenner Confirmed as CMS Administrator
- Leapfrog Hospital Safety Scores 'Depressing'
- CMS Seeks to 'Rapidly Reduce' Medicare Spending with $1B in Grants
- Building a Better Healthcare Board
- Hard-Nosed About Physician Teamwork
- Case Study: Advance Care Conversations
- Healthcare Leaders Sound Off on Organized Labor
- Esther Dyson's Population Health Dream
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