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The Doctor's Office, January 2008
Inside:
Office telephone systems: A way to better customer service, communication in the office
Successful marketing: Four ways to improve your bottom line
Healthcare consultant takes CEO position for urology practice
Guidelines to protect your practice from fraudulent billing
TDO 2007 index
The Breakroom (PDF only)
Liability, security: Are physicians adequately protected?
Empowering physicians, changing healthcare
Tips to successfully plan for your elderly parents' future
Practice management
Office telephone systems: A way to better customer service, communication in the office
Tips to ensure quality through the phone lines
Physician office staff members are considered the jacks-of-all-trades. They are the generalists who are responsible for administrative work, including quality customer service.
- $6.4B Henry Ford, Beaumont Merger Failed on Cultural Hurdles
- Don't Let Nurses Sink Your Bottom Line
- Hospitals Profit On Bloodstream Infections
- Fortunately, Angelina Jolie Isn't On Medicare
- Less Blood Testing for Some Surgeries Safe, Cost Effective
- How Chargemaster Data May Affect Hospital Revenue
- Primary Care Docs Average More Hospital Revenue Than Specialists
- Lower ED Margins Demand a Better Strategy
- House Lawmakers Grill CMS Over Health Exchange Navigators
- ED Physicians Key to Half of Hospital Admissions
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