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The Doctor's Office, May 2008
Inside:
Put a positive spin on what is said in the office
Becoming a five-star service provider
Survey staff members, physicians to identify poor service
Prevent recurring service mistakes with root cause analysis
Clean claims and appropriate follow-up essential to bottom line
Save time and money by scanning patient information in the office
Free clinics offer medical care to the working uninsured
Strategies to better relax while on vacation
Learn business concepts to build a successful enterprise
Keep patients singing your practice’s praises
How do we handle patient resentment of payment policies?
Happy patients less likely to pursue lawsuits
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