This is an excerpt from a member-only article. To read the article in its entirety, please login or subscribe.

Two departments, one goal

Billers, front desk collaborate to improve patient collections

by Susan Genrich, CMM

The financial success of any practice depends upon a balanced operation between the billing department and the front desk. Each department is important to the overall fiscal goals of the practice, and they must work together to achieve those goals.

In order to keep the cost of employee benefits down in today’s healthcare market, companies have chosen health plans for their employees with higher out-of-pocket expenses in the form of deductibles, copays, and coinsurance. Copays for office visits can be as high as $50.

What many patients, and even office personnel, don’t realize is that these copays are deducted from any expected reimbursement from the insurance companies and have a huge effect on the bottom line of the practice.

Comments are moderated. Please be patient.


MOST POPULAR

SPONSORED REPORTS
SPONSORED HEADLINES

SIGN UP

FREE e-Newsletters Join the Council Subscribe to HL magazine

SPONSORSHIP & ADVERTISING

100 Winners Circle Suite 300
Brentwood, TN 37027

800-727-5257

About | Advertise | Terms of Use | Privacy Policy | Reprints/Permissions | Contact
© HealthLeaders Media 2014 a division of BLR All rights reserved.