Keeping the peace among your practice's employees

Forget what your parents taught you about treating people the way you would like to be treated. Instead, start treating others the way they want to be treated.

That’s advice from William Moskal, senior partner at IRI Consultants to Management, a Detroit-based firm that focuses on human performance management and employee relations. Moskal says the underlying concept of this advice rings true, particularly when handling personality and behavioral issues among employees.