An effective exit interview generates honest feedback

When an employee decides to leave your practice, do not assume that he or she is no longer valuable to you.

Whether the loss is for voluntary or involuntary reasons, you may have questions about the employee’s experience while at your practice. The best way to receive honest feedback from the employee and provide insight to your practice, staff, and management is to carefully plan an exit interview.

By asking the right questions and noting the appropriate information, you can determine the key reasons why the employee is leaving. Most importantly, the responses may help you learn how to prevent a similar loss from happening.