Use these 11 tips to determine when, how to deal with a collection agency

Providers have always had to deal with patients who don’t pay their bills, but with rising unemployment and the slow but steady growth of high-deductible plans, patients are responsible for a larger portion of their healthcare costs—and some aren’t paying.

Various nonfinancial issues come into play, but--at least for some accounts–using a collection agency can make sense, according to MCCRA’s experts.

But pitfalls abound. Below, our experts share their insights on how to step around them.