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Insurance claims: Provisions for the new provider By Barbara Eberly Whether you have an established provider taking some time off or a new provider not fully credentialed with insurance carriers, insurance claims pose a complex and potentially costly problem: Whose name should you place on the form? You don't want your providers to worry about losing patients or income, or about fraud charges because of an incorrect name reported on an insurance claim form. So be sure that you know what each carrier requires for the various scenarios you may face.