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Encourage desired physician behavior; improve productivity through performance measures

Before you can develop a pay plan that rewards physicians for their productivity, you must first determine the best way to measure performance. However, rather than just figuring out which behaviors to measure and how to gauge them, also consider which activities the physicians (or practice) need to change, says Kenneth Hekman, FACMPE, president of The Hekman Group, a business management planning and development strategy company for physician practices.