Learn to perform an effective staff exit interview
Ask an employee who works at your practice what he or she thinks of his or her job and you'll probably get a positive yet perhaps insincere response. But if you ask that same employee for feedback after he or she has left the job, you may unearth a wealth of information about your practice, staff, and management. That's where exit interviews come in.
- As Retail Clinics Surge, Quality Metrics MIA
- Providers' Push to Consolidate Roils Payers
- Medicare Cost, Quality Data Tools Weak, Says GAO
- RN Named Chief Patient Experience Officer
- No Employee Satisfaction, No Patient-Centered Culture
- Former NQF Co-Chair Linked to Conflicts of Interest in Journal Probe
- How Simple Data Analytics is Driving Physician Incentives
- Population Health Pays Off for NY Collaborative
- AMA Pushes Lame Duck Congress for SGR Repeal
- In PCMH, the 'P' is Not for 'Physician'