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Employees in the healthcare industry waste 1.8 hours every day, according to a July America Online and Salary.com survey. Believe it or not, that's less than the U.S. average of two hours of wasted time at work per employee, per day. But whether it's two hours or 20 minutes, this time costs employers billions of dollars annually. To put an end to this, you need to know what your staff waste their time on and why. Responses to the survey show that employees waste their time