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Disruptive staff: Forget 'You're fired!'; instead say, 'You're fixed!'

Six steps to correct and discipline troublesome staff behavior Editor's note: This is the second story in a two-part series about handling disruptive staff. Last month, we discussed how to create the procedural foundation to address disruptive staff behavior. Donald Trump makes it look easy. When one of his prospective employees from the television show The Apprentice fails to meet his expectations, he simply says, "You're fired." But in the real world, between the point of hire and the point of termination, you must take the following two steps when an employee continually steps out of lin