Intelligence Unit Special Reports Special Events Subscribe Sponsored Departments Follow Us

Twitter Facebook LinkedIn RSS
This is an excerpt from a member-only article. To read the article in its entirety, please login or subscribe.

Words are worse than sticks and stones

If you go to a Boston Red Sox game dressed from head to toe in New York Yankees paraphernalia, you'd better expect to suffer some verbal abuse as a result. However, for some employees, this unwelcome ballpark behavior has crept into the workplace. Whether it's between physicians and nurses, nurses and staff, or physicians and staff, verbal abuse can create a toxic and uncomfortable environment for everyone. If you've heard evidence of verbal abuse in your office, consider the following tips that will help you put an end to the behavior and keep your group all on the same team