Offering your patients the five-star treatment
Remember when you were a child, and when your tummy hurt, mom would cover you with a blanket and give you chicken soup? Mom's pampering may not have made the symptoms disappear, but it certainly made you feel just a bit better. Bringing back that pampered feeling is the idea behind an in-room spa service, started last year at St. Luke's Hospital in Cedar Rapids, IA. Patients staying at the hospital can call the spa and have a massage, manicure, pedicure, or facial just by dialing a few numbers, says Laura Rainey, director of marketing.
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