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Wait Times in Emergency Departments Surge



Patients last year averaged a record of four hours and seven minutes spent in the nation’s emergency departments—a four minute increase over 2008 wait times, and a 31-minute increase since reports were made available in 2002, according to a new review from Press Ganey Associates, Inc.Press Ganey’s 2010 Emergency Department Pulse Report: Patient Perspectives on American Health Care, is based on evaluations of more than 1.5 million patients treated at 1,893 hospitals in 2009.


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