Intelligence Unit
Special Reports
Special Events
Subscribe
Sponsored
Departments
- Leadership
- Finance
- Technology
- Physicians
- Community Hospitals
- Health Plans
- Marketing
- Quality
- Nursing
- HR
Follow Us
Patient Satisfaction, HCAHPS Scores Bolstered by 'Sacred Moment'
In the months since one hospital implemented a program that encourages a caring bond to be formed between a physician and a patient, its patient satisfaction scores have risen 33%.