Randy Cox, chief information officer at Riverview Hospital, Noblesville, IN, describes how he enlisted department leaders to define what they needed in an enterprise IT makeover.
Providers' focus on patient engagement can be more than just a clinical approach. Senior Vice President and General Manager for Patient Solutions at RelayHealth, Patrice Wolfe, says when organizations focus on connecting with patients financially, it can reduce bad debt and increase payment follow through. [Sponsored by RelayHealth]
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