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Audio Archive:
Tips for Better Managed Care Contracting
Nathan Kaufman, managing director and founder of Kaufman Strategic Advisors, offers advice and discusses the biggest mistakes that community hospitals make when it comes to negotiating managed care contracts.

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Art and Music Improve Quality and Patient Satisfaction
January 27, 2010
IHI Senior Fellow Blair Sadler discusses how hospitals are using the arts to reduce patient anxiety. [Sponsored by McKesson]

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