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Audio Archive:
New Media is Here to Stay
Elizabeth Scott, associate vice president of marketing and eBusiness for Norton Healthcare, talks about some of the specific factors facilities should consider before embarking on a new media strategy.

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Improving Patient Experience Via Interdisciplinary Teams
March 17, 2010
Carla Mercer explains how Reedsburg Area Medical Center uses teams to improve the patient experience. [Sponsored by Toshiba]

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