The Heart of a Good Campaign
Debbie Laughery, vice president of public relations for WakeMed Health Systems, describes the organization's "Listen to Your Heart" campaign, a winner at the 2007 HealthLeaders Media Marketing Awards.
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Improving Patient Experience Via Interdisciplinary Teams
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March 17, 2010
Carla Mercer explains how Reedsburg Area Medical Center uses teams to improve the patient experience. [Sponsored by Toshiba]
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