The Promise of Healthcare Analytics

Healthcare is rich in data. Regulators, researchers, and managers collect multitudes of clinical indicators on patients, procedures, physicians, staff, facilities, and equipment. Indeed, the challenge for healthcare organizations is to make sense of the morass of clinical, financial, and operational information generated each day. IT tools are becoming ever more powerful and hold the promise of true business intelligence and predictive capabilities. Yet healthcare lags in using data analytics to learn about the people it serves and improve its operations and bottom line. Leaders are overcoming structural and cultural hurdles to involve many end users—executives, managers, and clinicians—as well as analysts.

In this HealthLeaders Media Breakthroughs report, four leading healthcare organizations—Brigham and Women's Hospital, St. Luke's University Health Network, Charleston Area Medical Center, and BlueCross BlueShield of North Carolina—share insights and lessons learned that will help you:

• Understand the business and clinical potential for analytics in healthcare
• Assess your starting point for data analytics
• Know the difference between business intelligence and predictive analytics
• Overcome cultural and organizational challenges
• Establish metrics and benchmarks; develop scorecards and dashboards

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