Inflation and Expense Trends
General Surgery
Revenue Versus Costs
Women's Health
Intensive Care
Medical Travel
Patient Satisfaction
Wellness Programs
Present-On-Admission Indicators
Consumer-Directed Health Plans
Doctors Diagnose Healthcare
Physician Staffing
Hospital Profitability
Pediatric Obesity
Executive Leadership
Service Line Performance
Patient Safety Trends
Emergency Department Trends
Disease Management
Physician Demand
Imaging Trends
Quality Measures
Patient Satisfaction
Reimbursement Trends
MAGAZINE
The Quality-Driven Consumer
HealthLeaders Magazine, December 1, 2007
| What does quality in healthcare really mean to consumers? One survey found that good physicians and treatment options constituted quality healthcare for a majority of consumers, but a multitude of other factors, from advanced technology to being treated with respect, were also cited. In any event, one thing is certain: However patients define quality, they are seeking more information about it than ever before. The transparency movement is helping consumers to make more informed decisions and demand quality from every corner of the industry. But as consumers gather information from multiple sources and take a more active role in their care, will increased patient awareness help spark meaningful, lasting change in the industry? The answer to that question remains unknown. | |
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