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Going Remote
Five years ago, the 224-bed Uniontown (PA) Hospital was looking to upgrade its information technology systems. Because of a lack of technical resources, the complexity of maintaining and managing a health information system internally would have been challenging for Uniontown, which is located 50 miles southeast of Pittsburgh.
"Being a rural hospital, I was really concerned about having to depend on just a few people who had the knowledge and the ability to provide assurance of our systems working on a 24/7 basis," says Uniontown Senior Vice President Steven Handy. "We didn't have the depth of knowledge that you really should have if you are going to properly assure service and support, and we truly wanted to come up with solutions that could help us change the process for the better."
As a result, Uniontown chose Cerner's Remote Hosting Option for its IT management needs. Uniontown has close to 30 Cerner applications that help support the overall patient visit from beginning to end, including tools related to registration, billing, medical records, clinical charting, lab, radiology, the pharmacy and the emergency department.
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Comments are moderated. Please be patient.
Charles Holley (2/16/2012 at 5:42 PM)
RHO is does not mean you don't need System Engineers. Cerner needs active management from the Organization that goes down the RHO road. Hospitals make big mistakes when you have non technical individals try to manage the relationship. I know first hand, if you have a large Cerner suite you need engineering expertise.