Millennials, Boomers want different healthcare conveniences

InformationWeek, May 21, 2014
The Hospital Consumer Assessment of Healthcare Providers and Systems, better known as HCAHPS (pronounced H-caps), is the national, standardized, publicly reported survey of patients' perspectives of hospital care -- an increasingly important metric as hospitals learn to treat patients more like consumers and pay more attention to consumer choice. The HCAHPS survey, its methodology, and its results were first publicly reported in March 2008. This reporting creates incentives for hospitals to improve healthcare quality and also increases accountability by increasing transparency into hospitals' quality of care.

MOST POPULAR

SPONSORED REPORTS
SPONSORED HEADLINES

SIGN UP

FREE e-Newsletters Join the Council Subscribe to HL magazine

SPONSORSHIP & ADVERTISING

100 Winners Circle Suite 300
Brentwood, TN 37027

800-727-5257

About | Advertise | Terms of Use | Privacy Policy | Reprints/Permissions | Contact
© HealthLeaders Media 2014 a division of BLR All rights reserved.