Health System Performance
HealthLeaders magazine, June 13, 2013
The Truven Health 15 Top Health Systems® outperform their peers by demonstrating balanced excellence?operating effectively across all functional areas of their organizations. For example, the winning health systems performed better in quality and safety metrics, while also besting the nonwinners in patient satisfaction as measured by HCAHPS. Such performance suggests that the winning systems will be well-positioned as the industry shifts to a pay-for-performance model. For apples-to-apples comparisons, systems were categorized by size based on total operating expense: large (> $1.5 billion), medium ($750 million?$1.5 billion), and small (<$750 million).