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Costs are keeping Massachusetts patients from care

Boston Globe, June 22, 2009

People with robust health insurance are putting off doctors’ appointments and skimping on prescriptions because they can't afford the increasing costs of copayments and deductibles, according to managers of patient-assistance hot lines in Massachusetts. With many consumers struggling to pay rising healthcare costs amid today's shrinking family budgets, these tough choices are becoming commonplace—even among families with employer-provided health insurance, consumer advocates say.