Patient satisfaction costly, but maybe not so healthy
A satisfied patient is not a cheaper patient: however important such a finding may be in these budget-constrained times, that comes as little surprise. More unexpected is the finding that a satisfied patient is not necessarily a healthier patient—that the patient happy with the medical attention he or she receives from a physician is more likely to die than the patient who grumbles about it. Yet both findings emerge from a study published "online first" on Monday in the Archives of Internal Medicine.
- CFO Exchange: Smartphones Poised to Disrupt Healthcare, Says Topol
- How Digital Strategy Shapes Patient Engagement at Boston Children's Hospital
- CNO on Hospital Redesign: 'You Can't Over-Communicate'
- Half of All Primary Care, Internal Medicine Jobs Unfilled in 2013
- Consumerism Drives Healthcare Branding, Rebranding Efforts
- PA Ranks See 'Phenomenal Growth,' Lack of Diversity
- Carondelet to Pay $35M to Settle Fraud Allegations
- Some Cancer Hospitals' Quality Data Will Soon Be Public
- 3 Traits Personality Assessments Can't Reveal
- CA Powers Up $80M HIE to 'Create Value in the Data'