WellPoint's high-tech reboot

Overseeing more than half of WellPoint's employees is Lori Beer, 45. Her title is executive vice president, enterprise business services, which means she's in charge of technology, procurement, and strategic projects. She strongly believes that smarter use of software and hardware is critical to throttling back unsustainable U.S. health care costs. She talked recently with Fortune about why healthcare is so far behind other industries in taking advantage of technology, dealing with her daughter's medical records, and much else.