Los Angeles city attorney asks Blue Cross to substantiate news release claims

AP/San Francisco Chronicle, March 4, 2008

The city attorney for Los Angeles is asking Blue Cross of California to substantiate claims it made in a news release about the process of canceling a patient's coverage. In the release, Blue Cross claimed that it was developing a third-party review process to consider cases of coverage cancellation, known in the trade as "rescissions." As well as wanting substantiation that the insurer is developing a third-party review process, the city attorney's office asked for proof of several other claims, including that the insurer is simplifying its application process.