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Study: Kentucky families need more help with insurance programs

Louisville Courier-Journal, June 4, 2008

Families eligible for Medicaid and the Kentucky Children's Health Insurance Program need more help from the state in understanding how to get benefits, according to a study conducted by Kentucky Youth Advocates. The study concluded that some children are not receiving treatment or much-needed medication because of the problems. State officials discounted some of the findings. The officials say many of the concerns raised were corrected during the past six months, and other problems—such as high turnover rates among caseworkers—are issues they have tried unsuccessfully to deal with for decades but continue to work on.