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Blue Cross, Zagat to rank doctors

Raleigh New & Observer, December 23, 2008

Blue Cross and Blue Shield will soon join Zagat dining guide to provide doctor rankings for its members. This is the latest in a push for more data and transparency in the nation's healthcare system. In the program, Zagat will collect and compile survey information on physicians from Blue Cross members based on four criteria: trust, communication, availability, and office environment.