California health insurers must provide interpreters
AP/Yahoo News, January 14, 2009
Under a new California law which took effect Jan. 1, health insurers are required to provide patients who lack English comprehension with an on-site interpreter or access to one through telephone or Web-hosted video conferencing. The new law also requires health plans to translate their standardized documents into the top two languages spoken by their members, typically Spanish and Mandarin or Cantonese.
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