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Dealing with being the healthcare villains

The New York Times, August 28, 2009

Health insurance company employees are speaking out about the characterization that their companies are the "villains" in healthcare reform. Employees said they are being criticized as part of a campaign to create a new government insurance plan that would compete with private insurers. Some workers said that unlike other contributors to the country's healthcare problems, such as the doctors who overprescribe, the hospitals that fail to control infection, and the consumers who do not take care of themselves, insurance companies are faceless, impersonal, and distant.