Here's why Healthcare.gov broke down
For the past two weeks, healthcare.gov, the federal government's new health insurance marketplace, has been bogged down by problems, preventing users (including me) from viewing insurance options and plans on the website. Federal officials have pointed to overwhelming demand to explain the site's problems. But web developers, other experts and journalists have uncovered more fundamental issues with the design and functioning of the site. Here are excerpts from five of the better stories explaining what happened.
- Providers' Push to Consolidate Roils Payers
- Former NQF Co-Chair Linked to Conflicts of Interest in Journal Probe
- As Retail Clinics Surge, Quality Metrics MIA
- RN Named Chief Patient Experience Officer
- Medicare Cost, Quality Data Tools Weak, Says GAO
- No Employee Satisfaction, No Patient-Centered Culture
- In PCMH, the 'P' is Not for 'Physician'
- Six Not-So-Good Reasons for Avoiding Population Health
- Population Health Pays Off for NY Collaborative
- How Simple Data Analytics is Driving Physician Incentives