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In MA, website woes frustrate healthcare push / Associated Press, January 21, 2014
Massachusetts has long held a special status in the debate about President Obama's health care law. It was a 2006 Massachusetts law that provided the inspiration for the 2010 national law, and Massachusetts already had near-universal coverage before the federal law took effect. Now the state that gave birth to a sweeping expansion of health coverage nationally is trying to knit the two laws together and struggling to make sure no resident falls through the insurance net. At the center of their frustration is a glitchy website that has forced the state to rely on workarounds to ensure access to coverage.