Tech tools can drive CDHP enrollment, but face-to-face contact is still crucial to success
There’s no substitute for the personal touch, no matter how good your technology is or how sophisticated your workers are. Just ask the people at A.D.A.M., an Atlanta-based provider of health information and benefits technology.
In the first year of its CDHP, A.D.A.M. had a roughly 50% enrollment. And although its tech-savvy workers had access to a suite of tools, one of the most crucial factors to the successful launch was personal communications.
- mHealth Tackles Readmissions
- CNO Leads $1M Charge for New Scrubs, Uniforms
- 'Kafkaesque' Value System Unfairly Penalizes Doctor Pay
- Targeting Self-Insured Populations
- MA an Insurance Proving Ground for Providers
- Sharp HealthCare Leaves Pioneer ACO Program
- Some Cancer Hospitals' Quality Data Will Soon Be Public
- Acute Kidney Injury Gets New Focus
- Half of All Primary Care, Internal Medicine Jobs Unfilled in 2013
- Proton Beam Therapy Poised for Growth in US