The High-Performing Surgical Program

Surgical services are under increasing pressure to be as clinically and operationally efficient as possible. Given a reimbursement model based on outcomes, not volume, only those surgical services that can deliver state-of the-art care, value, and an outstanding patient experience will survive. Leaders must find new ways of approaching surgical care and strategy, from creating a true surgical team built around the patient, focused on quality, safety, and the most current best practices, to a shared responsibility for the appropriate use of technology.

In this HealthLeaders Media Breakthroughs report, leading hospital systems -- St. Francis Hospital, Methodist Hospital System, The Mount Sinai Medical Center, and Bassett Healthcare -- share insights and lessons learned that will help you:

• Build whole-team focus on shared outcomes
• Create a culture of safety in all surgical services
• Balance patient experience with cost & clinical efficiency
• Assemble surgical teams with the most efficient mix of skills
• Identify high-growth specialty and sub-specialty services
• Implement clinical and information technology planning strategies to improve throughput and patient experience