Want to focus on quality patient care? Behavioral assessments are the answer.
A key factor in UPMC East's revolutionary culture plan is to ensure members of the nursing staff — a third of the hospital's 550 staff members — are hired for more than just their technical skills. Getting to "the best care" requires healthcare organizations to identify the behaviors that exemplify their desired culture, select and hire candidates with these behaviors, and develop more personalized training programs for new and existing employees. To support this success model, the UPMC East team, including HR, hiring managers, and executives, used assessment software to evaluate behavioral skills among nurses and other employees.
- CDC Warns of Antibiotic Overuse in Hospitals
- Two-Midnight Rule Must be Fixed or Replaced, Say Providers
- Don't Underestimate Emotional Intelligence
- Care Coordination Tough to Define, Measure
- The Secret to Physician Engagement? It's Not Better Pay
- SCOTUS Review of NC Board Case 'A Very Big Deal' to Providers
- Yale New Haven Health Partners with Tenet Healthcare in CT
- Physicians Take SGR Repeal Message to Washington
- Size Matters in Antibiotic Overuse
- Evidence-Based Practice and Nursing Research: Avoiding Confusion