Patients seek more online access to medical records

InformationWeek, September 18, 2013
Patients are pushing physicians for more online access to their medical records and to the doctors' practices, and they're starting to get their way, according to a new survey of patients and providers by the research and consulting firm Accenture. More than a third of U.S. consumers say that their current medical providers allow them online access. Capabilities offered include prescription refill requests (48%), access to medical records (43%), appointment requests (43%), e-mail with providers (36%), and electronic reminders (36%). Depending on the item, between 28% and 40% of doctors say these electronic services are available to patients, Accenture reported.

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