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Patient portals aren't very patient centric

InformationWeek, November 22, 2013

Since the introduction of the Meaningful Use Incentive Program, many hospitals and medical practices have been working hard to meet Stage 1 and 2 regulations on patient engagement. In Stage 1 MU, for instance, providers have had to provide patients with electronic copies of their diagnostic test results, medication lists, allergies, discharge summary, procedures, and related information -- if they request them. They've been required to provide this information to more than half of all patients who request it within three business days. Stage 2 takes patient engagement to the next level. The regs say more than 50 percent of all unique patients seen by clinicians should be offered timely online access to their health information.