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Why aren't doctors more tech-savvy?

The Atlantic, January 22, 2014

Whenever I feel like taking a trip back in time, I save myself the trouble of building a time machine and instead just head over to a doctor's office. For a Millennial, or really anyone who lives a modern lifestyle, getting medical care is a rare departure from an otherwise technology-fueled existence. First comes making the appointment, which usually requires a phone call. My gynecologist's office, for example, doesn't use online booking, so scheduling a visit means calling them from my "open plan" office and describing what, if any, "the issue is." Layered on top of this indignity, my last name is basically impossible to spell or pronounce. "Yes, once again that's K-H-A-Z-as-in-zebra-A-N."