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Hospital safety takes page out of Top Gun manual

Chicago Tribune, February 12, 2008
Six Provena Health hospitals in the Chicago area have hired LifeWings Partners LLC to reduce errors by standardizing their obstetrics departments' procedures and staff communications, using practices similar to what pilots follow. Six months after Provena employed the LifeWings method, miscommunication reports are down 50 percent, said Provena service line administrator Joan Cappelletti.