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Crowding puts stress on ERs in Kansas City

Kansas City Star, February 19, 2008
Ambulance diversions have long served as crucial safety valves for busy emergency rooms in the Kansas City area. But as ER overcrowding reaches ever-higher levels, the tactic is becoming routine. Overall, Kansas City-area hospitals diverted ambulances an average of 6.25 percent of the time in 2007, a significant increase from 3.95 percent in 2004.