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Hospitals want involved patients

Chicago Tribune, June 10, 2008

Many hospitals have begun to implement programs that urge patients to speak up if they have concerns or don't understand what nurses or doctors are doing. The Joint Commission's "Speak Up" program, for example, encourages patients to ask questions about their medications, medical tests, research studies, surgeries and living organ donation. But even with encouragement, many people are uncomfortable questioning a medical provider for fear of appearing too aggressive, mistrustful and unappreciative.