Grady: Toughest CEO Job in America?
A long time ago, Atlanta's mostly white business elite and the mostly black political leadership decided to be pragmatic. They crafted a kind of civic peace treaty known as "the Atlanta way" that allowed commerce to thrive and the city to grow, all the while maintaining peaceful race relations that tagged Atlanta as "the city too busy to hate."
Not everyone views the relationship as being mutually beneficial, but the results are hard to dispute. From the poorest region of the country, my hometown emerged as a modern capital, an international corporate hub, and the host of the Olympic Games. The one problem that "the Atlanta way" could not fix, at least until this week, was the disaster known as Grady Memorial Hospital.
On Monday, Grady's new nonprofit board of directors hired Michael Young, CEO of Erie County Medical Center, becoming the sixth Grady CEO since 2005. There is reason to hope that Young—a proven turnaround leader—will finally be the one to save Grady from itself.
On the same day Young was hired, the board reportedly paid the fifth CEO since 2005, state legislator Pam Stephenson, $325,000 to leave after six months of work, for which, as the Atlanta-Journal Constitution adds, "she had no real qualifications for in the first place." Her departure also ended questions over her original two-year contract, which was approved by the previous board, which she just happened to chair.
There is reason to hope that the politics that have been the root of disease at Grady for so long are in the past. The new 17-member nonprofit board is full of heavyweights, including A.D. "Pete" Correll, chairman emeritus of Georgia Pacific; Dr. Louis Sullivan, the former secretary of Health and Human Services; Atlanta School Superintendent Beverly Hall, and Cousins Properties CEO Thomas Bell. In addition to their leadership and business skills, the new board has already received commitments for $200 million in donations with the prospect of $100 million more. As with any other city, big-money donors run in elite circles who usually only trust donations to charitable causes within that circle. Up until now, Grady was on the outside.
What I believe is the single differentiator and what gives Young and his new team a fighting chance is that this new board stands to gain nothing from Grady. Questions of politics and conflicts-of-interest should remain in the past.
Will "the Atlanta way" work? The payer mix is still dreadful because the state government generally treats Atlanta's problems as Atlanta's problems when the Medicaid checks are written. Paying customers long ago fled the inner city to hospitals outside the I-285 perimeter.
It's too trite to say Grady can't fail now. You don't turn around decades of decline easily. But at least the city is using some reliable civic tools now to move forward.
Jim Molpus is Editor-in-Chief of HealthLeaders Media. He can be reached at firstname.lastname@example.org.
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