Consumer Reports Rates Hospital Safety
The spotlight on hospital-caused patient harm has become a bit brighter with the launch of Consumer Reports' hospital safety ratings, which uses several different measures than the Leapfrog Group's recent and controversial hospital letter grades, and reaches opposite conclusions about many facilities.
The CU rating system, featured in the magazine's August issue, rates hospitals in six categories:
- 30-day readmissions
- Overuse of scanning
- Communication about new medications and discharge process (as measured by HCAHPS – the Hospital Consumer Assessment of Healthcare Providers and Systems survey)
- Patient complications
- 30-day post-discharge mortality
In addition to informing consumers, the CU rating system is aimed at hospital CEOs and boards, "in terms of their accountability," and getting them to understand they can do better, John Santa, MD, director of Consumer Reports Health Ratings Center, explained in an interview with HealthLeaders.
"We see hospitals are figuring this out, but most of them haven't. The hospitals that have are those with CEOs and boards that have decided, 'enough of this ambiguity about safety. We've had 12 years since the Institute of Medicine report To Err Is Human. This is embarrassing. And we're not going to be embarrassed by it any longer."
- Two-Midnight Rule Must be Fixed or Replaced, Say Providers
- CDC Warns of Antibiotic Overuse in Hospitals
- AHRQ: Surgical Admissions Bring 48% of Hospital Revenue
- Care Coordination Tough to Define, Measure
- HIMSS: Software Bugs, Shifting Alliances Unsettling for CIOs
- Hospitals Adapting Amid Continued Drug Shortages
- Evidence-Based Practice and Nursing Research: Avoiding Confusion
- Steep Drop Seen in Medically Unnecessary C-Sections
- SCOTUS Review of NC Board Case 'A Very Big Deal' to Providers
- As Allegations Swirl, Baylor Plano Rejects Baldrige Award