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Libraries serve as health insurance info hubs

Kaiser Health News, February 17, 2014
What can't librarians do? Many are now becoming health insurance guides. The buzz at the American Library Association's winter meeting recently wasn't just about the annual awards (a.k.a. the book award "super bowl"); the Affordable Care Act was also on the agenda. Libraries across the country have been trying to meet a growing demand for health insurance information. At the Free Library of Philadelphia's central branch, library coordinator Nani Manion has started running twice-weekly enrollment clinics in the technology lab. Manion is one of 33 librarians in the Philly system who have undergone a five-hour training session to become certified application counselors.